E-learning Testers Interview questions

What is eLearning?

Distance learning, sometimes called eLearning, is a formalized teaching and learning system specifically designed to be carried out remotely by using electronic communication. e-learning is a general term that relates to all training that is delivered with the assistance of a computer. Elearning includes CDs, DVDs, Web-based Learning, and Online Learning.

Below are a few questions and some answers to help you in you are applying for a e-learning tester position.

Interview Questions and Answers ( answers below ):

  1. What is SCORM?
  2. What is Sec 508?
  3. Have you done any portal testing?
  4. Do you have any ideas about LMS or LCMS?
  5. Have you done any compliance testing?
  6. Have you done any compatibility testing?
  7. What are the critical issues found while testing the projects within your organization?
  8. Tell me about the testing procedures used by your organization?
  9. How do you test a flash file?
  10. Have you found any difference while testing a flash file and Html file?
  11. What types of testing are you aware of?
  12. While doing the compatibility testing have you found any critical issues?
  13. While doing the compliance testing have you noticed any critical or abnormal issues?
  14. What is the procedure you use while doing the regression testing in your projects?
  15. Have you completed any performance or stress testing? If yes, have you used any automation techniques?
  16. Have you used any bug tracking tools for defect tracking?
  17. Tell me about the testing scenario’s used in project?
  18. Have you written any test cases/test plan? If yes, can you tell me one or two instances in that?
  19. Have you used  any Usability and Acceptance testing?
  20. Is your testing conventional or non-conventional?
  21. Have you done any other lang’s courses testing? If yes, have you faced in any critical situations?
  22. What are things to be more concentrated on while testing same projects on different environments?
  23. What are AICC standards?


1)    What is SCORM?
SCORM – Sharable Content Object Reference Model
(SCORM) is a collection of standards and specifications for web-based e-learning. It defines communications between client side content and a host system called the run-time environment (commonly a function of a learning management system). SCORM also defines how content may be packaged into a transferrable ZIP file.

SCORM is a specification of the Advanced Distributed Learning Initative, which comes out of the Office of the Secretary of Defense.

SCORM 2004 introduces a complex idea called sequencing, which are rules that specify the order in which a learner may experience content objects. The standard uses XML, and it is based on the results of work done by AICC, IMS, IEEE, and Ariadne. The current version. Based on new IEEE standards for API and content object-to-runtime environment communication, with many ambiguities of previous versions resolved. Includes ability to specify adaptive sequencing of activities that use the content objects. Includes ability to share and use information about success status for multiple learning objectives or competencies across content objects and across courses for the same learner within the same learning management system. A more robust test suite helps ensure good interoperability

2)    What is Sec 508?
Section 508
requires that electronic and information technology developed, procured, used, or maintained by all agencies and departments of the Federal Government be accessible both to Federal employees with disabilities and to members of the public with disabilities, and that these two groups have equal use of such technologies as federal employees and members of the public that do not have disabilities.

  • Software Applications and Operating Systems: includes usability for people that are visually impaired, such as alternative keyboard navigation.
  • Web-based Intranet and Internet Information and Applications: assures accessibility to web page graphics by the visually impaired using assistive technology such as screen readers and refreshable Braille displays. This is accomplished by using text labels and descriptors for graphics.
  • Telecommunications Products: addresses accessibility for people who are deaf or hard of hearing. This includes technology compatibility with hearing aids, assistive listening devices, and TTYs.
  • Videos or Multimedia Products: includes requirements for captioning of multimedia products such as training or informational multimedia productions. Captioning or video descriptors must be able to be turned on or off.
  • Self Contained, Closed Products: products with embedded software, such as information kiosks, copiers, and fax machines, often cannot be used with assistive technology. This standard requires that access features be built into these systems.
  • Desktop and Portable Computers: discusses accessibility related to mechanically operated controls such as keyboards and touch screens

3)    Have you done any portal testing?   Yes

4)    Do you have any experience with  LMS, LCMS, AICC, SCORM?
Learning Management System:
It’s software designed to manage, track, and quantify all of the training, continuing education, employee development, certification and other learning activities in a company. Companies implement a learning management system because they Are committed to continued learning, development and knowledge transfer for employees, external and internal customers. Knowledge and expertise is a powerful edge in today’s complex business climate. LMS-managed training can be delivered online, in the classroom, in clients? offices, onsite at customer facilities. It can be deployed via computer-based training like CD-ROM and DVD, or in a blended approach that combines in-person and self paced learning, or in live classes. The LMS can track training in all these different ways as well.

LCMS: An LCMS is focused purely on managing and delivering the appropriate eLearning content for users when they need it. The Learning Content Management System provides an infrastructure that can be used to rapidly create, modify, and manage content for a wide range of learning to meet the needs of rapidly changing business requirements. The LCMS can use its detailed data on learner scores, question choices, and navigation habits to give content managers crucial information on the effectiveness of the content when combined with specific instructional strategies, delivery technologies, and learner preferences.

What is AICC? What is SCORM?
The Aviation Industry CBT (Computer-Based Training) Committee (AICC) is an international association of technology-based training professionals. The AICC develops guidelines for the development, delivery, and evaluation of CBT and related training technologies. This is a standard in e-learning.

The Sharable Content Object Reference Model (SCORM) defines a Web-based learning “Content Aggregation Model” and “Run-Time Environment” for learning objects. The SCORM is a collection of specifications adapted from multiple sources to provide a comprehensive suite of e-learning capabilities that enable interoperability, accessibility and reusability of Web-based learning content

Differences and Overlap
Both an LMS and an LCMS manage course content and track learner performance. Both tools can manage and track content at a learning object level, too. An LMS, however, can manage and track blended courses and curriculum assembled from online content, classroom events, virtual classroom meetings and a variety of other sources. Although an LCMS doesn’t manage blended learning, it does manage content at a lower level of granularity than a learning object, which allows organizations to more easily restructure and repurpose online content. In addition, advanced LCMSs can dynamically build learning objects based on user profiles and learning styles. When both systems adhere to XML standards, information is passed easily from the object level to the LMS level.

The following chart, based primarily on research conducted by Brandon Hall, summarizes the capabilities and differences between the two systems.


Who benefits?

All learners; organization

Content developers;learners who need personalized content
Provides primary management of

Learner performance; learning requirements; learning programs and planning

Learning content

Manages e-learning



Manages traditional forms of training, such as instructor-led



Tracks results



Supports learner collaboration



Includes learner profile management



Allows HR and ERP systems to share learner data



Schedules events



Offers competency mapping/skill gap analysis



Includes registration, prerequisite screening, and cancellation notification



Creates test questions and test administration



Supports dynamic pretesting and adaptive learning



Supports content creation



Organizes reusable content



Includes workflow tools to manage content creation process



Develops content navigation controls and user interface



5)    Have you done any compliance testing?

  1. Testing the same products on different versions of a same browser is known as Compliance testing. In our organization we do these type of testing in IE 5.5
    browser and on Ie7.
  2. While testing we have found the following issues:
    1. i.    Getting off manual errors,
    2. ii.    Security warnings for the popup’s
    3. iii.    Manual errors for graphic images
    4. iv.    In some instances we got junk characters for the graphic embedded texts.

6)    Have u done any compatibility testing?

  1. Testing the same projects on different environments is called compatibility testing. As per our client requirements and specifications, we first develop a bug free product in one environment and run that final output in other specified environments and check the outputs were same or not with respect to the current environment output. Here we compare the projects on Windows 98/2000/xp and also others like Linux, Apple Macintosh etc.., Not only the OS even on different browsers like Mozilla, Internet explorer Netscape etc..,

7)    Tell me about the testing procedures used by your organization?

  1. POC
  2. Incr
  3. Beta
  4. Gold
  5. Compatibility
  6. LMS
  7. Final release

8) 9) & 10)   Have you found any difference while testing a flash file and Html file?

  1. Yes. The following are the main differences
    1. i.    HTML/XML pages are the satic graphic pages whereas Flash files are 2d/3d animation pages
    2. ii.    HTML pages doesnot take time to load whereas flash files will take some time to load a page.
    3. iii.    The file of HTML will be very small when compare with flash files.
    4. iv.    We cannot create any animations on HTML pages.

11)    What types of testing are you aware of?

  1. Regression
  2. Integration
  3. Unit
  4. Black box testing
  5. Compliance testing
  6. Compatibility testing
  7. Smoke testing
  8. Adhoc testing
  9. Sanity testing
  10. Beta testing
  11. Usability testing
  12. Acceptance testing

12 ) Have you used any bug tracking tools for defect tracking?

  1. We have our own defect tracking tool for tracking the defects.

11) Is your testing conventional or non-conventional?

  1. While testing in-house we use non-conventional testing and when we use Acceptance testing (sister concern) we use conventional testing.

12) Have you done any other lang’s courses testing? If yes, have you faced any critical situations?

  1. I have testing in Hindi, Spanish, French, German and Arabic languages.

20) What are AICC standards?

  1. The Aviation Industry CBT (Computer-Based Training) Committee (AICC) is an international association of technology-based training professionals. The AICC develops guidelines for the development, delivery, and evaluation of CBT and related training technologies. This is a standard in e-learning.

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