eLearning Guild Research: How Should We Measure Training’s Value?

“How does L&D begin to contribute to performance improvements in the order of 10 – 20%? Beyond ROI: The Value of Learning provides valuable approaches needed by all CLOs for establishing the necessary partnerships and eliciting evidence of effective learning application, in context.”
In the summer of 2009, my friend Saul Carliner, now associate professor and provost fellow for eLearning at Concordia University in Montreal, was part of a discussion in Training Magazine about whether ROI (return on investment) was worthwhile for measuring training’s value.

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